Piping VICIdial Call Recordings Into a Speech-to-Text Workflow
Most dialers sit on years of recordings that nobody listens to. QA samples a fraction of a percent, and everything else is storage cost. Transcription changes the economics — once calls are text, you
VICIdial Scratch Install on AlmaLinux 9 with Asterisk 18
With CentOS 7 heading toward end of life, AlmaLinux 9 is the sensible target for a scratch install. This walks through the whole build on a hosted server where you cannot boot the ViciBox ISO.
Hardening VICIdial: AMI Users, MySQL Accounts and Default Web Paths
Every stock VICIdial install ships with the same Asterisk Manager credentials, the same MySQL users, and the same web paths. They are documented publicly, which means they are in every scanner's wordl
Configuring a SIP Trunk Carrier in VICIdial: Registration, Account Entry and Inbound Routing
Adding a SIP trunk in VICIdial means filling in four fields correctly under **Admin → Carriers → Add A New Carrier**. This post walks through each one, covers both registration-based and IP-authentica