AI Answering Machine Detection for VICIdial: Integrating VM Hunter
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Ask a room of Vicidial operators what they would fix first and answering machine detection comes up before anything else. It is the part of the stack that has aged worst, and unlike most complaints ab
Piping VICIdial Call Recordings Into a Speech-to-Text Workflow
Most dialers sit on years of recordings that nobody listens to. QA samples a fraction of a percent, and everything else is storage cost. Transcription changes the economics — once calls are text, you